Problem Report Questionnaire

Problem Report Questionnaire


Problem Details

No Callback

I do not receive a callback when I dial my DID...


	I do not hear the Ringback when I dial my DID
	I do hear the Ringback when I dial my DID

Call Disconnection

I got disconnected


	Before I dialed my destination number
	After I dialed my destination number
	After I am connected to my destination


	Invalid Destination
	System does not recognize my destination number

Unusual Tone/Message

When I dial my destination number, I hear a ...


	fast busy tone
	slow busy tone
	a message: All circuits are busy...a recorded message:

The call goes through with local company


	Long Post Dial Delay
	After I dial my destination number, it takes seconds before I hear the a ring tone.

Line Quality


	echo in the line
	static in the line
	I experience voice delay when talking
	I cannot hear the other party
	the other party cannot hear me
	noises in the line

Other trouble

Please provide detailed description of the trouble in the box.

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